If you want to cancel / change or return your order please send an e-mail to info@coloreveofficial.com

The dispatch process can be very quick and once the order has been dispatched, it is no longer possible to cancel the order. However, you can return your order within 7 days after receiving. The product should be in its original packaging, complete and at the return shipment has to be made at your own cost. It is recommended to use a registered delivery service,
Coloreve is not responsible for any lost packages during the return process. A refund will be made when goods are received in good condition and complete. It can take some time before the refunded amount appears on your credit card. An exchange of products can be made as well under above listed conditions. No refund will be made for products that are returned incomplete, damaged, used or notified more than 7 days later.

After we receive your return to our warehouse, we check whether the product meets the return conditions, and the related transactions are completed within 2 business days and the refunds are completed. You will be notified by email when your return transactions are completed by shopcoloreve.com. After this stage, the time to return your account to your account varies depending on your bank processes. The invoice date does not exceed 7 days, the product protection band is not opened, the labels have not been removed and unused, you can
send your products with all the re-sellable features intact. Refunds which do not comply with these conditions will be refunded against you by not being accepted. For this reason, we recommend that you return your products as soon as possible and return them as stated above,
as soon as they reach you.
* refund will be given to you by email when your shipment reaches us. After checking the conformity of the returned products with the return conditions, the refunds for the accepted return requests are forwarded to the bank within 2 (two) business days.
Your repayment is done by your bank in the same way as you pay to your payment vehicle (in installments with installments).
The progress of this process depends entirely on the internal processes of your bank.

Please note: the return fee or any other costs that may charged to Coloreve will be deducted from your refund. For shipping fee details, please contact with us at info@coloreveofficial.com all other international shipments are being done by the postal service and ups. For each mode of shipment a tracking number will be sent to you. ** taxes and duties are calculated according to your shipping destination. Product prices displayed are exclusive of all taxes and duties.If any extra tax and duty occurs based on destination country's regulations, Coloreve is not responsible for that and all has to be paid by customer. 

In this case, once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for where you’re shipping to. You will be contacted by the courier (DHL or UPS) to complete procedure to proceed your delivery.In case of return, all taxes and duties has to be paid by customer.If customer refuses to pay any of them , Coloreve won’t be responsible of any return cost /taxes may occur.

Please note: the return fee or any other costs charged to Coloreve will be deducted from your refund. For shipping fee details, please contact with us at info@coloreveofficial.com